Professional Profile
Results-driven professional with 4+ years of experience in digital transformation, Agile scaling, and global partnership development. Proven success in building remote-first organizations and optimizing P&L performance for tech startups to mid-sized enterprises.
Key Achievements
- Scaled companies (12→65+ FTEs) with 85% retention via remote workforce optimization
- Reduced delivery timelines 25-30% via end-to-end Agile transformation
- Established 12+ global partnerships securing USD 500K+ ACV
- Maintained 95% on-time delivery for USD 950K+ projects
- Delivered 50+ scalable SaaS solutions across 7 industries
Core Expertise
- OKR execution and cross-functional leadership
- Process automation and SaaS implementation
- Bridging business objectives with technical execution
- Driving cost optimization and revenue growth
- Operationalizing compliance frameworks (GDPR)
Core Competencies
Leadership & Strategy
- Digital Transformation
- P&L Ownership
- OKR Framework
- Remote Team Leadership
- Strategic Planning & Execution
- Business Process Reengineering
- Organizational Structuring
- Change Management
Operations & Delivery
- Agile Transformation & Coaching
- Project Lifecycle Management
- Process Automation
- Cost Optimization
- PMO Setup & Governance
- KPI Tracking & SLA Management
- Risk Management
- Budgeting & Resource Allocation
Other Expertise
- Business Requirements Documentation
- Client Relationship Management
- Presales Strategy & Proposal Writing
- CRM Funnel Building
- Market Analysis & Opportunity Sizing
- GDPR Compliance Awareness
- PII Protection
- Data Privacy by Design
Technical Skills
Project & Delivery Management
- Jira
- Azure DevOps
- Trello
- ClickUp
- Asana
- Smartsheet
CRM & Sales Automation
- HubSpot
- Zoho CRM
- NextERP
- Salesforce
- Freshsales
Cloud & IT Infrastructure
- Microsoft Azure
- AWS Console
- GCP Console
- Microsoft Admin Center
Data Visualization & Productivity
- Microsoft Power BI
- Google Data Studio
- Tableau
- Excel Dashboards
Domain Expertise
View Top ProjectsGovernment Solutions
Delivered multi-tenant citizen portal for Mexican government resolving 10K+ monthly service requests. Modernized public sector reporting systems with secure workflows and audit trails.
Fintech Platforms
Built end-to-end money transfer systems (MoneyClime, CYERDIT) processing transactions in millions.
ERP Transformation
Led legacy-to-cloud ERP modernization cutting operational costs 25-30%. Automated inventory/procurement workflows for construction and electrical sectors.
Retail SaaS
Engineered mobile self-checkout system reducing transaction time by 70%. Developed eco-conscious retail platform digitizing 11B+ paper receipts.
Travel & Hospitality Tech
Created unified aviation SaaS with real-time flight/crew management. Revitalized maritime platform with booking engine and payment processing.
Community Platforms
Launched membership management SaaS automating event coordination and billing. Delivered storage rental solution managing 10K+ units with dynamic pricing.
Professional Experience
Delivery & Operations Manager
CHERRY BYTE TECHNOLOGIES- Reduced project delivery timelines by 22% through standardized PMO workflows
- Increased client satisfaction scores by 30% via enhanced UAT protocols
- Secured 4 international partnerships worth $200K+ in annual value
- Managed end-to-end digital transformation for remote teams
- Restructured company-wide operational framework into 7-tier hierarchy
- Established centralized PMO and led cross-functional team
Director of Business & Operations
SUMATO SOLUTIONS- Scaled team from 12→65+ FTEs in 9 months with 88% retention rate
- Delivered $135K+ enterprise projects with 95% on-time completion
- Reduced hiring cycle time by 40% through optimized SOPs
- Promoted to Director within 4 months based on performance
- Introduced full-scale Agile implementation across all product lines
- Implemented access controls for CRMs & ERPs managing EU client data
Project Manager
SUMATO SOLUTIONS- Accelerated ERP launch by 25% through Agile implementation
- Eliminated 70% of scope creep risks via structured WBS/Gantt frameworks
- Spearheaded planning and execution of in-house ERP product
- Facilitated Agile implementation at team level
- Developed complete project documentation (BRDs, user stories)
Operations & Partnership Manager
ITECH22 LLC- Established 7 global partnerships (AWS/Dell/Cisco) generating $350K pipeline
- Cut partner onboarding time by 50% through scalable workflows
- Played foundational role in transforming ITech22 from concept to operational entity
- Built strategic partnerships with global tech giants
- Created and implemented internal SOPs for operations and delivery
Associate PM & SQA Engineer
HASHED SYSTEM FZCO- Maintained 100% milestone compliance across 5+ concurrent SDLC projects
- Reduced critical bugs 65% via enhanced UAT protocols and JIRA defect tracking
SQA & Support Engineer
AUTOSOFT DYNAMICS PVT LTD- Executed PCI-DSS compliant testing for core modules of Faysal/Allied Bank
Education
BACHELORS OF SCIENCE (Electrical Engineering)
The Islamia University of Bahawalpur
Certifications & Training
Strategic Thinking
Essential for decision-making, planning, and stakeholder communication in leadership roles.
Operational Excellence Foundations
Operational excellence principles to improve processes, products, and services for sustained competitive advantage.
Developing Cross-Cultural Intelligence
Strategies to lead and collaborate effectively across diverse cultural and geographic teams.
Effectively Leading Digital Transformation
Strengthening leadership in driving innovation, change, and scalable digital strategies.